Changing Lives, The Fells, Plawsworth, County Durham, DH2 3NL

Role Description

To provide reception and admin support to a busy accommodation service.

Key responsibilities

  • Welcoming clients into the offices
  • General administrative tasks such as filing, photocopying and faxing
  • Data input or transfer
  • Devising and maintaining accurate and up-to-date records
  • Answering the telephone, taking messages
  • Allowing clients into the project via a secure door
  • Keeping the reception orderly

Skills, experience and abilities

  • Friendly and approachable manner, and a good sense of humour
  • Able to work as part of a team with good communication and listening skills
  • Open-minded, with a non-judgemental approach to addiction and recovery
  • Able to keep calm under pressure
  • Experience in any aspect of office or admin is beneficial but not essential
  • A commitment to the aims and principles of Changing Lives, including a commitment to confidentiality

Expected hours/times

Monday to Friday, 10.00-4.00

Next Step

To apply for this opportunity please contact Sead MasicChanging Lives, Unit D13, Marquis Court, Tenth Avenue West, Team Valley, Gateshead, NE11 0RU, 0191 481 3695.


Click here to complete the Volunteer Application Form.