The Fells, Plawsworth, County Durham, DH2 3NL

Role Description

This role will allow us to expand our holistic approach to the individuals’ physical and mental wellbeing. It is aimed to provide information and advice to clients and deliver some group sessions.

Key responsibilities

  • Helping with 1-2-1 advice and support sessions
  • Supporting with administration duties
  • Making phone calls for clients
  • Supporting clients and taking them to appointments outside the accommodation
  • Organising group work and run activities
  • Encouraging residents to actively participate
  • Running all activities giving regard to residents’ safety, comfort and enjoyment. Group events may include craft classes, cooking classes, walks, fishing, trips, DIY, drawing, budgeting training etc.
  • Operating within Changing Lives core values of respect, tolerance and acceptance
  • Ensuring that suitable confidentiality and data protection procedures are followed at all times

Skills, experience and abilities

  • Good communication and active listening skills
  • Deal with people from different backgrounds in an impartial and courteous manner
  • Reliability and flexibility and a non-judgmental attitude
  • Empathy with those in need and distress
  • Able to work with residents to ensure they have fulfilling lives
  • Enjoys working effectively as part of a small team
  • Understanding of confidentiality and boundaries issues
  • A commitment to the aims and principles of Changing Lives

Expected hours/times

Monday to Friday between 10.00am and 4.00pm. This is of course flexible dependent on yours and the project’s needs.

Next Step

To apply for this opportunity please contact Sead MasicChanging Lives, Unit D13, Marquis Court, Tenth Avenue West, Team Valley, Gateshead, NE11 0RU, 0191 481 3695.

Email: sead.masic@changing-lives.org.uk

Click here to complete the Volunteer Application Form.