Stephen Bell, OBE

Staff at Changing Lives charity are celebrating the double accolade of achieving position 13 (out of the 897 organisations that registered) on The Sunday Times Best 100 Not-For-Profit Organisations to Work For list 2014. It has also achieved an accredited ‘extraordinary’ three star status from the national Best Companies Survey and accreditation award scheme, demonstrating extraordinary levels of staff engagement.

The Best Companies programme was established in 2001 and the survey and accreditation award scheme was set up to recognise and acknowledge exceptional workplaces across the UK, with results published in the Sunday Times. The survey helps organisations to measure, recognise and improve employee engagement levels. It is recognised as one of the largest and most comprehensive surveys of its kind in the UK.

Helen Jameson, Assistant Director of Human Resources, Changing Lives said:

“We are thrilled and very proud that we have been awarded such a prestigious rating and ranking in the Top 100 Best Not-For-Profit Organisations to Work For 2014. This is great news for the whole staff team and a fantastic reflection of how our people are feeling across the organisation.

“People are at the very heart of everything we do at Changing Lives. We believe in positive empowerment and progression, whether for staff or service users, and we are always looking for new and better ways to measure performance and make improvements where necessary. The fact that the survey results are based purely on staff feedback and their honest opinions is extremely important to us. It is also fantastic that we have continued to improve our status and ranking year on year and this is testament to the dedication and passion of our colleagues across the organisation.”

As a growing organisation, Changing Lives provides specialist support to around 5,000 vulnerable people and their families every month, across England and Wales. The charity works with people who are experiencing homelessness, addiction and a range of other problems by reaching out in to our communities. It provides specialist support services for women and families as well as employment and volunteering opportunities for clients. With its head quarters based in Gateshead, Tyne and Wear, the charity’s annual turnover is now approaching £12 million. It needs to raise over £3 million of its income each year through charitable giving.

Stephen Bell OBE, Chief Executive, Changing Lives said:

“Employee engagement and staff welfare is vital to us and an integral part of our organisations’ success and growth. I am particularly proud of this fantastic accolade as it has come at a time when our charity has gone through some considerable and important organisational changes. In the last year, we have renamed, rebranded and expanded our geographical reach by becoming a national charity and delivering services across England and Wales. We have increased our staff team significantly and for employees to tell us they have felt engaged, valued and motivated throughout these changes is outstanding.

“We are also delighted to have improved once again to position 13 on The Sunday Times Best 100 Not-For-Profit Organisations to Work For list 2014. The work the staff team does is invaluable, at times it can be challenging but most of all rewarding. I believe that this award recognises the expertise and dedication of all of our staff and I am extremely grateful that I work with such a committed and talented group of individuals.”

For further information and to support Changing Lives, please visit or call 0191 273 8891. For more information about the Best Companies Accreditation and Sunday Times survey, please visit