2020 has been a challenging year for us all, but for the people we support it has brought even more isolation, exclusion and poverty.

Over the last 8 months we’ve supported almost 10,000 people facing challenges including homelessness, domestic abuse, exploitation, addiction and long-term unemployment. All of these challenges have been made more difficult by the pandemic.

The vital work our teams do – providing support, accommodation, food and welfare packs – is only possible because of people like you. Your donations, time and support has meant we’ve been able to keep the people who use our services safe and well during these challenging times.

Help us make a wonderful Christmas this year for people who are experiencing such challenging times. For the people we support, many don’t have the luxury of their own home, a family to spend it with or gifts to open.

There are lots of ways you can support Changing Lives this Christmas, from making a cash donation, putting together a non-perishable food hamper or taking part in our Reverse Advent calendar. More information on our RAC wish list can be found here and there is a list of drop off point below: https://www.changing-lives.org.uk/how-you-can-help/christmas2020/

For anyone who wishes to support by making a cash donation these can be made online here.

Thank you! Together we are Changing Lives.

Donation drop off points:


Central Office, Unit D13 Marquis Court, Tenth Avenue West, Team Valley, Gateshead, NE11 0RU. Open hours: Monday-Friday 8.30am – 4.30pm

Bibby House, 37 Hallfarth, Leam Lane, Gateshead NE10 8XJ 0191 4692934

Eslington House,  Bolam Street, Gateshead, NE8 2TZ 0191 4694860


Virginia House, Georges Road, Newcastle, NE4 7NQ 0191 2260046

Abbott House, 1 Quarry Bank Court, Newcastle NE4 6NG 0191 2261647


Whitehead Street, 126 Whitehead Street, Tyne Dock, South Shields, NE33 5NE 0191 4277900

Athena, Ashfield House, Sunderland

The Old Orphanage, Moor Terrace, Sunderland SR1 2JH


The Fells, Great North Road, Chester-le-Street, DH2 3NL 0191 3710541

Auckland House, 2 High Chare, Chester-le-Street, DH3 3PX 0191 3891409

Hedley House, 282 Park Road, South Moor, Stanley, DH9 7ED 0191 4814131

The Old Manse, 2 Station Lane, Birtley, DH3 1DG 0191 4920484


Northumberland Temporary Accommodation Service, 86 Regent Street, Blyth Northumberland NE24 1LX 01670 366966


Union Terrace, York, YO31 7ES. 01904 630500


Changing Lives, 2-5 Princes Street, Doncaster, DN1 3NJ. Open hours: 9.30am – 3pm (accepts toys and games for children of all ages)

If a project near you isn’t listed and you’d like to make a donation please get in touch with us at fundraising@changing-lives.org.uk or 07548 218139

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