SH005 – Families Support Worker

Location: York Status: Full Time Hours Per Week: 37 hours per week (fixed term until 31st March 2020) Salary: £19,680 per annum Closing Date: 17th February 2019 Interview Date: 22nd February 2019

About you

Do you have experience of multi-agency working, of working with service users in the community and of working with Parents/Guardians?

Do you have good verbal, written and numeracy skills sufficient to be able to make accurate written records? Do you have creative, flexible and imaginative approach to working with families with complex needs? Do you have knowledge of York Housing Options/Housing Registrations and of Benefits?

Do you have access to a car for work purposes and hold a full current UK driving licence?

If so, the Families Support Worker may be the role for you.

About us

Changing Lives is a national charity that supports over 17,500 people each year. We are a well-respected, growing organisation dedicated to supporting the most vulnerable people across the UK.

We began as a soup run supporting people who were homeless in the North East over 45 years ago, and are proud to still have our main base and central office in the North East. Since 1970, our services have grown and developed to support people experiencing a wide range of personal challenges, including addiction and recovery programmes, employment guidance, help for people in prison or on probation, and support for people experiencing sexual exploitation or domestic abuse.

We’re looking for committed and compassionate professionals who share our enthusiasm for changing lives.

About the job

This post is in partnership with The Community Links York Families Wellbeing team providing flexible, supportive, responsive housing support to Families in the community within the context of the York Early Help Local Area Teams (LATs).

The role of the LAT Family Support Worker is to support and enable service users to live happily, successfully and securely within their home and community to meet their day to day housing and financial needs. This will involve working 1:2:1 and delivering goal orientated support plans.

Workers should use a whole family approach and creative, empowering interventions to support the families they are working with. They will be expected to support with preventing homelessness, addressing debt and budgeting problems, ASB, claiming the correct benefits, accessing training, education and employment, social isolation, inter-family relationships and accessing physical or mental health support. They will support families to become more resilient and have the confidence to move their lives in positive directions to meet their personal goals. They do this by building trust, working creatively and encouraging positive risk taking. All this should be done within the wider context of being part of the York Early Help Service either in the North, West or East of the City. We support service users in their homes and in the local community.

Please note we do not work directly with children.

Apply for the job

 Want to know more about this extremely exciting and rewarding opportunity? Download the full job description below and submit an application form to 

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities.

How to apply

To apply for one of our jobs, you need to:

Apply Online