WD003 – Support Worker (Housing Management)

Location: Ashington Status: Full Time - Permanent Hours Per Week: 37 Salary: £18,825 per annum Closing Date: 28th January 2021

About you

Do you have relevant Homelessness, Supported housing, or customer service qualification (NVQ, HNC) or at equivalent experience of working within a similar role?

Do you have experience of working within a Homeless organisation, supported housing, or local authority environment Housing department or a registered landlord? Do you have experience of, and commitment to, promoting and implementing equal opportunities, diversity and inclusion for vulnerable people?

Do you have experience of working respectfully with individuals offering advice, guidance and support on housing and appropriate tenancy related information? Do you have experience of Housing Management practice and knowledge of Housing legislation & welfare benefit legislation?

If so, the role of Support Worker could be for you,

About us

Changing Lives began in 1970, when four people set up Tyneside Cyrenians, offering food and shelter to people experiencing homelessness in the North East. Since then, services have grown and developed to support people experiencing a wide range of personal challenges, including addiction and recovery programmes, employment guidance, help for people in prison or on probation, and support for people experiencing sexual exploitation or domestic abuse.

Today our charity employs over 600 staff, has 400 volunteers and operates from Berwick to London giving people hope and aspiration that their lives can change. We listen carefully to the experiences of people with lived experience and 20% of staff at Changing Lives have previously used services.

At Changing Lives, we believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We also believe that, given the right support, anyone can change their life for the better. By focusing on their strengths, potential and opportunities, we help over 14,000 people overcome their problems and live safe, successful, independent lives each year.

We’re looking for committed and compassionate professionals who share our enthusiasm for changing lives

About the job

To support the development and delivery of accommodation for females and males experiencing Homeless with additional unmet needs. To work with people accessing Changing Lives in order to improve their quality of life and to deliver an excellent service for our clients in line with the organisation’s mission, service goals, values and associated regulations, guidance and legislature.

Apply for the job

Want to know more about this extremely exciting and rewarding opportunity? Download the full job description and application form from and forward a completed application form to recruitment@changing-lives.org.uk

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. 

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