Housing Outreach and Resettlement Volunteer

Location: Chester le Street

Role Description

This role is to volunteer with Durham Resettlement Programme, based at The Fells, Chester le Street and to support individuals to move-on to the local community.  This involves working closely with Housing Solutions to support with referrals to housing providers and private landlords and actively engaging with individuals to address barriers and help them to sustain their tenancies.

Key responsibilities

  • Look for appropriate accommodation
  • Look for start-up pack and any grants/funding
  • To have a coffee, chat, food with individuals and gain a deeper understanding of their barriers
  • Attend appropriate appointments with individuals such as benefits, hospital, GP, Mental Health etc.
  • Complete all relevant paperwork required
  • Liaise with Resettlement Worker on a daily basis

Skills, experience and abilities

  • Good listening and communication skills
  • Commitment to supporting the needs of this vulnerable section of the community
  • Ability to sensitively and appropriately relate to this section of society
  • To manage appropriate boundaries in the professional relationship
  • Reliable, organised, consistent, and have an ability to handle a certain degree of stress.
  • A caring, empathetic, sensitive manner and a non-judgmental person centred approach

Expected hours/times

To support Monday to Friday between 9.00 am till 4.00 pm

Next Step

For further information about this role please contact Linda McKie, e: linda.mckie@changing-lives.org.uk ,t: 0191 371 0541

To apply please contact: Sead Masic, Changing Lives, Central Office, Unit D13, Marquis Court, Tenth Avenue West, Team Valley, Gateshead, NE11 0RU

Email: sead.masic@changing-lives.org.uk

Apply for this vacancy

To apply for this vacancy, download an application form and return your completed form to Volunteering Manager, Changing Lives, Central Office, Unit D13 Marquis Court, Tenth Avenue West, Team Valley, Gateshead, NE11 0RU. Or, apply online by clicking the button below to complete the Volunteer Application Form.

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