Peer Mentor Volunteer - My CMS

Peer Mentor Volunteer

Location: Doncaster

Role Description

Changing Lives provides a range of services to women involved in the criminal justice system. As part of these services we want to develop a team of women who have experience of the system to provide mentoring support to other women. Mentoring is a one-to-one, non-judgmental relationship in which an individual voluntarily gives time to support and encourage another. The Peer Mentor Volunteer will develop this programme and provide encouragement, support and guidance to a small number of women to develop the scheme.

Key responsibilities

  • Identify with case workers women suitable for the scheme
  • Deliver Changing Lives Peer Mentor training programme to the women
  • Provide support and supervision to the Peer Mentors
  • Meet with the Peer Mentors on a weekly (or agreed regular) basis as required
  • Liaise regularly with the Peer Mentors case worker and where appropriate the National Probation Service
  • Use own initiative and work with the Peer Mentors to identify and access relevant resources.
  • Maintain records and reports for monitoring and tracking purposes
  • Participate in evaluation of the scheme
  • Work within and adhere to relevant policies and procedures, including the lone working policy and procedure
  • Ensure all duties reflect a commitment to equal opportunities
  • Work cooperatively with other volunteers and staff

Skills, experience and abilities

  • Previous experience of working with vulnerable clients or members of the public and/or mentoring on either a one to one basis or with groups (desirable)
  • Good communication skills with a range of people
  • Ability to relate to the client group and be empathetic.
  • Good listening skills, non-judgemental approach and ability to relate sensitively to people in distress.
  • Ability to enthuse and motivate people.
  • Ability to form effective relationships with the client group, agencies and other professionals.
  • Good timekeeping and reliable.
  • Be able to work within personal and professional boundaries and have a good awareness of power imbalances that exist when working with vulnerable people
  • Be able to adhere to all policies in place especially confidentiality and health & safety, safeguarding and boundaries.
  • Basic administration skills

Expected hours/times

Open to female volunteers aged over 18 only.

Monday to Friday, minimum of 5 hours each week.

Next Step

For more information please call Helen Falconer 01302 309822.

To apply for this opportunity please contact Sead MasicChanging Lives, Central Office, Unit D13, Marquis Court, 10th Avenue West, Team Valley, Gateshead, NE11 0RU. Email :

Apply for this vacancy

To apply for this vacancy, download an application form and return your completed form to Volunteering Manager, Changing Lives, Central Office, Unit D13 Marquis Court, Tenth Avenue West, Team Valley, Gateshead, NE11 0RU. Or, apply online by clicking the button below to complete the Volunteer Application Form.

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