Our Areas Of Work

Our Areas of Work

At Changing Lives we believe that everyone deserves the opportunity to reach their potential. We are experts in working with people experiencing the most challenging of homelessness, providing holistic support to help people to go on to lead happy, fulfilling lives.

Housing and Accommodation

Homelessness is a transition, not a way of life. We help people who are experiencing homelessness or who don’t have a safe space to live, to ensure that what they are going through is rare, brief and non-recurring. Our specialised services include dispersed accommodation, young persons accommodation, Housing First, hospital discharge accommodation and floating support services. We build on the strengths, skills and assets of the individuals at all times responding to need in local areas.

We tackle homelessness with supplementary services that address the interconnected challenges of homelessness.

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Services Tackling the Challenges of Homelessness

Criminal Justice

We provide holistic, trauma-informed services for people in custody or under probation supervision through dedicated centres and community outreach. Our gendernuanced support is underpinned by a rehabilitative culture that uses our Theory of Change: Being, Becoming, Belonging to empower people away from the likelihood of reoffending and toward lasting positive outcomes.

Domestic Abuse

We support women and men experiencing domestic abuse to provide a safe environment and support. Through our specialist support, we aim to reduce the long-term risk of violence and abuse, helping people to live safely and independently. We know that everybody’s life is different, so we will listen to what is important to people and we will discuss options. We want people to have choice and control about the type of support that they receive from us.

Whatever someone’s circumstances, we’ll work with them to reduce risks to safety and wellbeing, and to overcome any practical concerns.

Employment Services

Finding a job can help people increase their confidence and self-worth, boost their income and escape homelessness and long-term poverty. We support people who are unemployed to overcome their barriers, get employment-ready and secure sustainable jobs. Our dedicated employability teams help people of all ages and backgrounds to identify and work toward their goals, upskilling and empowering them to take control and build a brighter future for themselves and their families.

Recovery and Wellbeing Services

Dependence on drugs or alcohol is often a result of difficult life experiences and healing from addiction is a journey. We help people challenge their dependency, take their first steps towards abstinence and support their ongoing recovery. Our specialised, holistic services include a 12-week rehabilitation programme, recovery centres, residential support, clinical services, harm minimisation services and support that is specific to young people.

Women and Children's Services

We are experts in engaging and motivating women and children through our expertise on the impact of trauma, the unique barriers they face and the importance of gender nuanced services. We run dedicated women’s centres and services for those at risk or struggling with challenging circumstances with a focus on recovery, resilience and community integration.

Looking for support?

You can find out more about our individual services via our Find Support page.

Find Support

Changing Lives deputy CEO Becky Elton being filmed while completing her 50K Your Way staff walk.

Media Work

We work closely with journalists who want to shine a light on the challenges facing people who use our services. We know the power of the media to highlight systemic injustices, and also to share good news and the power of positivity. The Our News section of the website is where our latest press articles and news can be found, along with details of how to submit a journalist request.

Find out more about our media work