Become a life changer and start your career at Changing Lives. We're always looking for people with the passion to deliver outstanding care and support, who share our values and our belief that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse.
Ready to become a life changer? Find out what roles are available and apply today.
The team at Changing Lives is made up of over 600 talented people from a diverse range of backgrounds, all united by our aim to help the people we support to make positive and lasting changes in their lives. From frontline and outreach jobs working directly with people in need to roles in IT, finance or fundraising and everything in between, together we are Changing Lives.
No matter what your career path, you too could become a life-changer today.
Join Changing Lives and use your skills to make a real difference
One of the best things about working for Changing Lives is the opportunity to contribute to life-changing work with people experiencing some of life’s most difficult challenges. We help thousands of people every year, including those experiencing homelessness, domestic violence, life-threatening addictions, long-term unemployment, and more.
Our values describe the core of who we are and they guide us in everything we do. We are…
Optimistic - We believe that positivity is the key to inspiring change. A person’s potential is infinite and our outlook keeps everyone's sights focused on a brighter future. We believe the world can be a fairer place for all, so everyone we support can make positive and lasting changes to lead a flourishing life.
Committed - We stand with the communities we support. We walk side-by-side with each and every person we work with and we do not give up. We do not do this on our own – we believe in collaboration and the power of local communities to drive for long-term change. Being committed to people and place connects and inspires us. We believe in the power of working together to create a brighter, more inclusive future for everyone.
Progressive - We know progress is a journey. We are curious about the world we live in and listen carefully to the experiences of people we work with to inform everything we do. We seek opportunities to learn from others and we embrace change. By listening and learning, we evolve our practice, our thinking and our influence to always have the most impact for the people we work with.
We offer employees at Changing Lives a range of benefits – from generous annual leave entitlements to national retail discounts to a variety of wellbeing support.
Basic entitlement of 25 days’ annual leave, rising with length of service, plus two wellbeing days per year and your birthday off. Staff also have the option to purchase additional annual leave.
Learning and Development
Extensive internal and external training to support you in your role, with a personal and professional career plan. Opportunities to gain paid work experience in other charity organisations or to develop skills working in other projects within Changing Lives.
Health and wellbeing
Employee Assistance Programme (EAP) with 24-hour access to a free and confidential counselling service; occupational sick pay after 6 months' service; additional benefits through our CLUB Wellbeing Centre app.
Reward and recognition
Our online rewards platform, CLUB, gives you access to discounts from thousands of retailers. We also have a recognition scheme with monthly prizes for the winners and a Refer a Friend scheme with cash rewards.
Pension and Life Assurance
Company pension scheme with employer contributions of 3%, as well as Life Assurance.
Other benefits include interest free loans to purchase your travel pass, salary sacrifice schemes, such as cycle to work, purchasing technology and pension contribution exchange.
All of our colleagues – whether working in frontline services or in a support role – are part of a network of life-changers, helping people to overcome extreme personal challenges to live happier, safer and more fulfilling lives.
Our frontline services
Changing Lives delivers a wide range of services across England for the people in our communities who are most in need of help, working across our four pillars: Women’s Services; Employment; Housing and Homelessness and Drug and Alcohol Recovery. Within these areas, there is a huge variety of front-facing roles, working directly with the people who use our services, to help them overcome challenges and discover their potential. It can be very challenging work, but it can also be extremely rewarding.
Some of our most popular roles include:
- Support worker
Our support workers are the beating heart of Changing Lives. They work day-in and day-out with those who use our services offering practical and emotional support to help them stabilise their situation and develop the skills and they need to live safe, independent and fulfilling lives.
- Sessional worker
Our sessional worker roles are similar to our support workers, but they work on a more flexible, temporary basis – so if you don’t want to commit to a regular working pattern, and prefer to pick up shifts that work for you, when they’re available, this role is for you.
- Project lead
Our project leads are responsible for ensuring that our projects are having the greatest possible impact on those that use them and that staff are fully supported to deliver excellent service. Project leads manage everything from finance to staffing to training to health and safety – so really all aspects of our services, which can include accommodation units, recovery centres, women’s refuges and more.
Our support services
Our roles in IT, finance, fundraising, comms, business development and more exist to support our frontline services to do their job as smoothly as possible and we’re all united by our mission to help people make positive and lasting change in their lives. The majority of our support services roles are based in our head office in Gateshead and offer flexible working benefits to help you find the right work-life balance.
Looking to make a difference, but not ready for a job at Changing Lives? Give back and gain new skills by volunteering, with a role to suit you and your schedule. Visit our volunteering roles to find out more.
What we’re looking for
No matter what your background or experience, if you are a caring individual, with empathy and a passion to make a difference in peoples’ lives, we want to hear from you. Our team is made up of an exciting mix of people who bring a unique blend of skills, experiences and world views to Changing Lives.
Many of the people who work here have lived experience of using services like the ones Changing Lives offer. We hugely value the very real and deep understanding that they brings to our teams. Our ambition is that there would be someone with lived experience within every team and at every meeting at Changing Lives, and we highly encourage applications from people who have experience of the sorts of challenges that we help others overcome.
If you want to work with us, but you don’t see a vacancy that’s right for you, we’d still love to hear from you. Please register your interest with our recruitment team at email@example.com or use the link on the website
Gender pay gap report
Gender pay reporting legislation requires employers with 250 employees or more to publish calculations every year showing how large the pay gap is between their male and female employees. Changing Lives employ a high proportion of female staff, including a large number in senior roles. Our gender pay report is therefore favourable.
Equality, diversity and inclusion
We are committed to make Changing Lives an inclusive organisation, which enables all of our employees and everyone who uses our services to reach their full potential, no matter their background. We are committed to equality, diversity and inclusion.
Find out more