Auckland House

Auckland House

Housing and Homelessness

Housing icon

Introduction to Service

Auckland House is a six-bedroom supported accommodation project for women in Chester-Le-Street. We provide accommodation for women facing homelessness and provide support to develop independent living skills, personal resilience, financial capability and confidence to move forward with their lives.

Key Information

We offer:

  • 24/7 on-site support
  • A safe, secure home from an initial 56 days assessment period, up to 12 months
  • Six independent living bedrooms
  • Counselling and personalised support for women accessing the service

How to access

Referrals for Auckland House are through Durham County Council’s Housing Solutions team or another professional agency - these will be assessed and allocated on a case-by-case basis.

To contact Housing Solutions, please call 03000 268 000 or email

A referral form can be requested by emailing:

Need help now?

If you are living in County Durham and in immediate need of help, please contact Housing Solutions at Durham County Council on 03000 268 000.

How to contact

For general enquiries, you can contact us using the details below.

Please note that we are unable to accept direct referrals to Auckland House. Please contact Housing Solutions for further information.

Call us

0191 389 1409

Email us

Are you eligible?

Auckland House supports women aged 18 and over who are living in County Durham.

Not eligible for this service?

Check out our service index below to find all of the services we currently offer which you can filter by location, service type and also by type of referral. Click "I am referring myself, a friend or a family member" to find services you can personally refer to.

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