Homeless Response Service

Homeless Response Service

Housing and Homelessness

Housing icon

Introduction to Service

The Homeless Response Service offers advice and support to people facing or experiencing homelessness. This includes people who are rough sleeping, sofa surfing, living in temporary accommodation, at immediate risk of homelessness, are homeless in hospital or will be homeless after leaving prison. We will help to access temporary and permanent accommodation for people experiencing homelessness, offer longer term support to prevent repeat homelessness and help people access services in their community to keep them safe and well. 

The team conduct walkabouts, early morning and occasional late night outreach, with police support if required, to engage those hardest to reach. 

Key Information

We offer:

  • Signposting to safe, supported accommodation where appropriate 
  • A person-centred approach 
  • Trauma informed care 
  • Brief intervention around substance misuse, financial needs, health issues etc. 

How to access

The HRS responds to referrals from the Homeless Team at Northumberland or North Tyneside Councils, Streetlink, the public or in person.

How to contact

You can get in touch via phone with Project Lead Claire Weston - 07923214892

Are you eligible?

The Homeless Response Service covers Northumberland and North Tyneside and you must be 18+ to access. See below to find other services we offer which you may be eligible for.

Not eligible for this service?

Check out our service index below to find all of the services we currently offer which you can filter by location, service type and also by type of referral. Click "I am referring myself, a friend or a family member" to find services you can personally refer to.

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