Citywide Floating Support (Newcastle)
Housing and Homelessness
Introduction to Service
We provide support for people with a range of needs, enabling them to secure and maintain tenancies with the hope of reducing the chance of them experiencing homelessness.
We help people to manage their tenancies by working one-to-one with tenants on money management skills and offering support to secure the benefits the tenant is entitled to. The team can also help to negotiate with debtors and consolidate debts.
The team works with individuals and families in their own homes for a brief intervention period of up to six weeks. If longer term support is needed, the team will be on hand to help.
- Support and advice around claiming benefits
- One-to-one support in money management, negotiating with debtors and consolidating debts
- Routes into training, education, employment or volunteering opportunities for the tenant
- Referral routes for the tenant to access other specialist support services
How to access
We accept referrals through Newcastle City Council’s Active Inclusion Service (Gateway System).
Individuals or families can also refer themselves by getting in touch directly.
How to contact
Please get in touch using the contact details below.
0191 226 3684 / 0191 226 3685
Are you eligible?
Individuals and families aged 18+ in Newcastle who are vulnerable, experiencing complex needs and at risk of experiencing homelessness.
Not eligible for this service?
Check out our service index below to find all of the services we currently offer which you can filter by location, service type and also by type of referral. Click "I am referring myself, a friend or a family member" to find services you can personally refer to.