Transforming Services for Women’s Futures

Women and Services Creating System Change in Northumbria

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Read the final report

Read our final report and recommendations from the Transforming Services for Women's Futures project, Dismantling Disadvantage: Levelling up public services for women with multiple unmet needs.

In partnership with Agenda, we will be seeking to explore the ways in which public services can be redesigned post-pandemic to better meet the needs of women with multiple unmet needs.

By working with those with both lived and learned experience in Tyne and Wear and Northumberland (TW&N), we will work to explore how services can be optimised to improve the lives of women and girls – making national recommendations based on the findings.

The COVID-19 pandemic has had a significant impact on women and girls, and the specialist services supporting them (Voices From Lockdown, Agenda, 2021). Whilst the complexity of need of women and girls increased, with referrals dominated by the most complex and urgent needs, many services had to close, reduce or suspend their support, with over a quarter saying the pandemic made their financial position worse. This has been particularly difficult for women already facing disadvantage and at greatest risk of poverty.

Through engagement with women with lived experience of multiple unmet needs, as well as service practitioners, funders, and decision makers in TW&N, we plan to:  

  • Examine the experience of women who engage with support services in TW&N.
  • Explore the ways in which agencies can best work together across sectors to improve services.
  • Provide recommendations for future improvements, setting out how public services could better respond to the needs of women and girls.
  • Empower women as advocates to safely share their experiences and use their voices to make change.

The project is funded by Smallwood Trust.

We will be sharing more information as the project develops. If you are interested in finding out more, please contact: or


Our Expert Advisory Group for the Transforming Services project is made up of some excellent people:

We are also honoured to have Pavan Dhaliwal, Francis Donnelly, Miriam Mafemba and Jasmine Mohammad as part of our advisory group.