Privacy Policy

This privacy policy sets out how CHANGING LIVES uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

On our website, there are forms that allow you to apply for jobs, volunteering opportunities and to sign up for our newsletter. In these forms, we may collect the following information:

  • name
  • contact information including email address and phone number
  • demographic information such as postcode
  • specific interests or hours of availability that you choose to disclose to us
  • information uploaded in documents such as CVs or cover letters
  • feedback you provide via our website

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping
  • recruitment purposes
  • to improve our services
  • to send you our newsletter if you request it

We will not send promotional emails without your given permission. If you want to receive mailings from us, please sign up to our newsletter here.

Withdrawing consent 

You can withdraw your consent for us to hold your data at any time. Please email fundraising@changing-lives.org.uk

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our ethical fundraising promise

We will never sell or rent your data, and we promise to keep your details safe and secure. We will treat your details with utmost care and respect, we will not pass on your details, cold-call you, or ask for donations on the high street (known as ‘chugging’).

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