TF003 - Senior Support Worker - My CMS

About you

You should have an understanding of working with multiple need clients. Possess an NVQ level 3 in Social Care or equivalent appropriate qualification. Experience of supporting socially disadvantaged and vulnerable people, as well as experience and/or willingness to work with individuals who may demonstrate challenging behaviour. Experience of building positive relationships with external agencies. NVQ level 3 in Health and Social Care or an equivalent qualification.

 About us

Changing Lives is a national charity that supports over 21,000 people each year. We are a well-respected, growing organisation dedicated to supporting the most vulnerable people across the UK.

We began as a soup run supporting people who were homeless in the North East over 45 years ago, and are proud to still have our main base and central office in the North East. Since 1970, our services have grown and developed to support people experiencing a wide range of personal challenges, including addiction and recovery programmes, employment guidance, help for people in prison or on probation, and support for people experiencing sexual exploitation or domestic abuse.

We’re looking for committed and compassionate professionals who share our enthusiasm for changing lives. Are you ready to change lives for a living? Read more about the job below and apply today.

About the job

To work with individuals in order to improve their quality of life and to deliver an excellent service for people engaged with Changing Lives in line with the organisation’s mission, service goals, values and associated regulations, guidance and legislature.

Carry out a range of tasks to ensure the highest standard of the building management, tasks involve cleaning and turnaround of rooms is done within specified timescale, daily room checks, weekly building checks, general cleaning tasks.

To respond to any anti-social behaviour, incidents or disruption on the premises or within the local community as well as contributing to the protection of individuals from abuse, and support people when they are distressed.

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities.

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Donate today and help our dedicated staff and volunteers around the country continue to support over 14,000 people and their families every year.


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Volunteer with Changing Lives and help make a huge difference in your community, supporting people to overcome the challenges they are facing.